These General Conditions govern the "Mayor's Chat" service offered by La Paeria, Lleida City Council, and the use of the Service by the Users.
La Paeria, Lleida City Council, reserves the right to modify unilaterally, at any time and without prior notice, the presentation, configuration and content of the Service and also the conditions required in order to use the Service.
1. THE SERVICE
The mayor's chat is a major centre of virtual meetings in which users from all round the world can speak to the mayor of Lleida.
The mayor's chat allows direct communication with the "Paer en Cap", the mayor of the city of Lleida.
The mayor's chat will operate on the dates and at the times notified on the relevant web page with appropriate prior notice.
Two days before it is held, the chat website will allow any user connected to the Internet to begin to present proposals, suggestions and complaints to the mayor, who will reply to them over the course of the chat.
2. CONDITIONS OF ACCESS AND USE OF THE SERVICE
2.1. Access and use of the Service free of charge.
The Service is provided by La Paeria, Lleida City Council, free of charge for Users, and no prior subscription or registration is required on the part of the User. It is however required that those participating identify themselves before the session begins by giving their name, e-mail address and User "screen name" (hereinafter "User Name"), according to the rules stated below in this document.
2.2. User Name
The User may not choose a User Name comprising words, expressions or combinations of graphics/names which are offensive to the ear, slanderous, shared by brands, trade names, business signs, company names, advertising slogans, names and pseudonyms of public and famous figures the use whereof is not authorised and, in general, those which run counter to the law and the requirements of generally accepted morality and good conduct.
User Names are allocated automatically, the only criterion employed to this effect being that no User Name should already exist which is identical to that is chosen by the User. Nonetheless, La Paeria, Lleida City Council, reserves the right to cancel or suspend any User Names which are contrary to the above regulations.
Any User wishing to access the mayor's chat and communicate with him must provide a real name, e-mail address and screen name.
The chat also offers the possibility to consult the public dialogues between the mayor and the Users without the requirement to identify oneself.
2.3. Obligation to make proper use of the Service
The User undertakes to use the Service in accordance with the law, with these General Conditions, and also with generally accepted morality and good conduct and public order.
Any User wishing to converse with the mayor must do so properly, expressing him or herself clearly and comprehensively, bearing in mind the highly varied nature of the audience.
Users must take part in accordance with the rules of good conduct, manners and respect for others.
The chat will have a moderator, and improper contributions will thus not be accepted.
Users undertake not to use the Service for any illicit ends or purposes, in a manner contrary to the terms of the General Conditions, prejudicial to the rights and interests of third parties, or in any manner which may harm, disable, overload or deteriorate the Service, preventing thereby normal use of and access to the Service on the part of other Users. In particular, the following list being merely for the purpose of example, and not exhaustive, Users undertake not to communicate or spread information, messages, graphics, sound and/or image files, photographs, recordings, software and in general any manner of material, data or content which might:
(a) contravene, jeopardise or infringe the fundamental rights and public liberties recognised in the Constitution, in international treaties and in other legal regulations;
(b) induce, incite or promote criminal, slanderous, libellous or violent conduct, or, in general, any actions contrary to the law, morality and generally accepted good conduct and the public order;
(c) induce, incite or promote actions, attitudes and ideas which discriminate on the grounds of gender, race, religion, beliefs, age or status;
(d) include criminal, violent, pornographic or degrading messages, or, in general, any which are contrary to the law, morality and generally accepted good conduct and the public order;
(e) induce or tend to induce an unreasonable state of anxiety or fear;
(f) induce or incite involvement in practices which represent any danger or risk or which are damaging to the health and mental well-being;
(g) be false, ambiguous, imprecise, exaggerated or invented, such as might lead others into error concerning the object, intentions or ends of the interlocutor;
(h) be protected by any right of intellectual or industrial property belonging to third parties, without the User having previously obtained the necessary authorisation from the holders thereof to undertake the use which is made or intended;
(i) violate commercial secrets of third parties;
(j) infringe rights concerning the good name, personal and family privacy or image of individuals;
(k) infringe regulations on privacy of communications;
(l) constitute illicit, deceitful or unfair publicity and, in general, constitute unfair competition;
(m) cause, through their nature (for example format, length, etc.), problems for the normal operation of the Service.
2.4. Liability for damages
Users shall be liable for any manner of damages which La Paeria, Lleida City Council, might suffer as a consequence of the failure to comply with any of the obligations by which they are bound by virtue of these General Conditions or the law in relation to the use of the Service.
3. USE OF THE SERVICE ENTIRELY AT THE USER'S RISK
Users are aware, and freely accept, that use of the Service takes place, in all cases, solely and exclusively at their risk.
4. WAIVER OF GUARANTEES AND LIABILITY
4.1. Waiver of guarantees and liability concerning the operation of the Service
4.1.1. Availability, continuity, usability and fallibility
La Paeria, Lleida City Council, does not guarantee the availability and continuity of the operation of the Service. Whenever reasonably possible, La Paeria, Lleida City Council, will provide prior notice, as far as possible, of any interruptions to the operation of Service. La Paeria, Lleida City Council, does not guarantee usability of the Service in order to perform any particular activity, nor its infallibility, nor that Users shall be able effectively to access the various web pages which constitute the Service, nor that via this Service information, data or content should be effectively transmitted to third parties, nor that information, data or content should be effectively received from third parties.
La Paeria, Lleida City Council, DOES NOT ACCEPT ANY LIABILITY FOR ANY MANNER OF DAMAGES WHICH MAY ARISE FROM THE LACK OF AVAILABILITY OR CONTINUITY OF THE OPERATION OF THE SERVICE, TO ANY INADEQUACY IN USABILITY WHICH USERS MIGHT ATTRIBUTE TO THE SERVICE AND TO ERRORS IN THE SERVICE AND, IN PARTICULAR, ALTHOUGH NOT EXCLUSIVELY, TO ERRORS OF ACCESS TO THE VARIOUS WEB PAGES OF THE SERVICE, AND TO ERRORS IN THE TRANSMISSION OR RECEPTION OF INFORMATION, DATA AND CONTENT.
4.1.2. Privacy and security in the use of the Service
La Paeria, Lleida City Council, does not guarantee privacy and security in the use of the Service. Its does not exclude the possibility that unauthorised third parties may become aware of the nature, conditions, characteristics and circumstances of use of the Service made by Users, nor that they may be able to access and intercept, eliminate, alter, modify or manipulate messages and communications of any nature which Users might transmit, communicate, store, make available to third parties, receive, obtain or access via the Service, including those messages sent by the mechanism of the Service for sending private messages.
4.2. Waiver of guarantees and liability for the use of the Service by Users
La Paeria, Lleida City Council, is under no obligation to control, and does not control, the use made by Users of the Service. In particular, La Paeria, Lleida City Council, does not guarantee that Users should use the Service in accordance with these General Conditions, nor that they should do so with due diligence and prudence. La Paeria, Lleida City Council, is likewise under no obligation to verify, and does not verify, the identity of Users, the truthfulness, validity, scope and/or authenticity of the data which Users provide about themselves to other Users.
5. DENIAL OF USE OF THE SERVICE
La Paeria, Lleida City Council, reserves the right to deny use of the Service to any Users who should fail to abide by these General Conditions, and to block and remove their communications made thereby, at any time and without the need for prior warning.
6. DURATION AND TERMINATION
The Service is, in principle, provided for an indefinite period of time. Nonetheless, La Paeria, Lleida City Council, is authorised to terminate or suspend provision of the Service. Whenever reasonably possible, La Paeria, Lleida City Council, will give prior notice of the termination or suspension of provision of the Service.